RETURN POLICY

RETURN & EXCHANGE :

We want you to be fully satisfied with your purchase from us. If you need to return an item, please note that all items must be returned in the condition that they were received—NOT WORN, ALTERED OR WASHED, and with ALL TAGS ATTACHED.

If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 15 business days from the day you receive the goods for a full refund or exchange. 

For Sale items cannot be returned or exchanged. If we receive a returned Sale item or items, the package will be returned to you.

For exchanges, include a written description of the items needed. 

Please send all returns and exchanges to:

 

Attn: Returns & Exchanges

SIXTEEN DENIM SCALE

Jl.Cibaligo no 75E, Cimindi

Cimahi. Indonesia

 

Please note :

Refunds will be issued and exchanged items will be dispatched only after the returned goods have been received and undergone a quality control check.

There is no charge to exchange items for a different size,and there is not available to exchange item(s) with different type (ex : t-shirt to jeans) it will be available with same type and same price.

We are not responsible for all shipping costs on merchandise being returned to us.

Shipping is also free on the replacement item (limited to 1x exchange).

 

We do not currently accept online returns and exchanges internationally. For more information, please contact info@16ds.co